Ironic, isn’t it? The joy and wonder of the holiday season can also bring increasing stress and chaos to our already busy lives. This is just one reason Westwinds strives to provide our tenants the easiest ways possible to help manage their rental properties. One of the best ways is by using the online TENANT PORTAL. Already doing so? Great! If not, here are some of the benefits to easing that everyday stress:
- EASY, FAST PAYMENT: Nearly 90% of our tenants have used the portal to pay rent, late fees, or other service charges. Whether it’s a one-time payment or recurring payments, this method is by far the most efficient. And by using an E-check, the service is FREE!
- MAINTENANCE, PLEASE: Do you have a maintenance issue that you want to report quickly? The ‘Request Maintenance’ button in your tenant portal is the place to go 24/7. You will receive a confirmation e-mail once submitted and your request will be immediately prioritized for service.
- UPDATE PERSONAL INFO: Communication is key! By keeping your personal information (cell phone #, e-mail address, name changes, etc.) updated, you are helping Westwinds more effectively and efficiently communicate important information directly to you.
- SHARED DOCUMENTS: Need a copy of your current lease? A list of all your payments? These, along with other tenant documents, can all be accessed via your portal without having to request them from our office.
This is the perfect time to check out these features. Simply go to: www.westwindsrealestate.com and click on TENANT PORTAL at the top of the Home page. If you need to activate your portal, just send an e-mail request to: [email protected] or call our office at: (319) 354-3792.
Westwinds Real Estate would like to wish everyone a (mostly) stress-free holiday season!